Applying Patch 20692324: PLMMOBILE3.1 to Managed Server Causes Error and Cannot Start the Managed Server

(Doc ID 2086425.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Lifecycle Management Mobile - Version 3.1 and later
Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Applying <Patch 20692324>: PLMMOBILE3.1 to managed server causes error and cannot start the managed server.

This issue occurs on the following conditions:

  1. Operating System where the managed server is installed is non-english Operating System.
  2. Clustered Instance. For example, Server 1 have Admin server and Managed server installed and Server 2 have Managed server installed. Issue is happening in Managed Server on Server 2. For Server 1 Admin server and managed server, it can start without any issues.

Below error can be observed in stderr.log on Server 2 managed server.

Error C:\Agile\Agile933\agileDomain\config\log.xml.12-04-2015_03.44.41-?? (ファイル名、ディレクトリ名、またはボリューム ラベルの構文が間違っています。)
at Method)
at weblogic.utils.FileUtils.writeToFile(
at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.copy(
at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.copyOrExtractTo(
at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.updateLocalData(
at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.doUpdate(
at weblogic.deploy.internal.targetserver.datamanagement.ConfigDataUpdate.doUpdate(
at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.update(
at weblogic.deploy.internal.targetserver.datamanagement.Data.commitDataUpdate(
at weblogic.t3.srvr.ServerServicesManager.startService(
at weblogic.t3.srvr.ServerServicesManager.startInStandbyState(
at weblogic.t3.srvr.T3Srvr.initializeStandby(
at weblogic.t3.srvr.T3Srvr.startup(
at weblogic.Server.main(


  1. On Server 1 where admin server and managed server is installed, apply <Patch 20692324> and perform the steps mentioned in the patch readme.
  2. On Server 2 where managed server is installed, apply <Patch 20692324> and perform the steps mentioned in the patch readme.
  3. On Server 1, start the admin server and managed server
  4. On Server 2, start the managed server



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