No Able To Access ESM Mapping Utility
(Doc ID 2086615.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 7.0.5 and laterInformation in this document applies to any platform.
Symptoms
Unable to access the ESM mapping utility
The following error is observed:
"Invalid username or password. Please try again."
yet the same user can login to Argus front end without issues.
In AG services log, the following error is posted:
18-Nov-2015, 00:02:06 >> General Email > 3
18-Nov-2015, 00:02:06 >> General Email > Login to Business Server failed. Database: <DB_Name> User: <agservice_username>.
18-Nov-2015, 00:02:06 >> General Email > "C:\Program Files (x86)\Oracle\Argus\Argus Safety\AGProc_email.exe General Email General Email" stopped.
Additional error noted in argus log file is documented as follows:
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[EnterpiseID: 1] 19-Nov-2015, 15:20:03:806, [1], UserId: agservice36, Exception DetailsMessage
Error:1; Line: 7336: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. at System.Security.Cryptography.SHA256Managed..ctor()
at Relsys.Common.General.Crypto.GetHash(String input, String hashAlgo, String salt, Int64 deOptimizerCounter, String& sError) in C:\3 - CommonComponents\Common\Relsys.Common.General\Crypto.cs:line 285
Stack Trace
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Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |