No Able To Access ESM Mapping Utility (Doc ID 2086615.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms


Unable to access the ESM mapping utility

The following error is observed:
"Invalid username or password. Please try again."

yet the same user can login to Argus front end without issues.


In AG services log, the following error is posted:

18-Nov-2015, 00:02:06 >> General Email > 3
18-Nov-2015, 00:02:06 >> General Email > Login to Business Server failed. Database: DVO147. User: agservice35.
18-Nov-2015, 00:02:06 >> General Email > "C:\Program Files (x86)\Oracle\Argus\Argus Safety\AGProc_email.exe General Email General Email" stopped.

Additional error noted in argus log file is documented as follows:

==================================================================================================
[EnterpiseID: 1] 19-Nov-2015, 15:20:03:806, [1], UserId: agservice36, Exception DetailsMessage
Error:1; Line: 7336: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. at System.Security.Cryptography.SHA256Managed..ctor()
  at Relsys.Common.General.Crypto.GetHash(String input, String hashAlgo, String salt, Int64 deOptimizerCounter, String& sError) in C:\3 - CommonComponents\Common\Relsys.Common.General\Crypto.cs:line 285
Stack Trace
==================================================================================================


Cause

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