Cannot Login Contract Management With Ldap Authentication (Doc ID 2087034.1)

Last updated on MAY 30, 2017

Applies to:

Primavera Contract Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

On : Contract Management 14.1 version, Installation / Installer

When attempting to login Contract Management Administration,
the following error occurs.

ERROR
-----------------------
The user id or password you entered is not valid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open CM Administration login page
2. Enter username as expadmin, and its password, then click Login
3. System pops up error "The user id or password you entered is not valid"

Check the server log will find error below:

####<30 Nov, 2015 12:59:26 PM IST> <Notice> <Stdout> <WIN2K8R2> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1448868566464> <BEA-000000> <javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ] [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]>



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login CM Administration

Cause

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