Tax on Return Without Receipt Is Calculated Incorrectly in ORPOS (Doc ID 2087213.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), Tax on Return Items without Receipt is calculated incorrectly.

Prerequisite:

Store is setup for tax jurisdiction of New York City which does have threshold tax on clothing items. Not all items in this test scenario however fall under the threshold rule and the error still exists.

Steps to Reproduce:

1. Sell two items:
  Item 1 for 24 * 8.875% = 2.13
  Item 2 for 125 * 8.875 % = 11.09
  Subtotal is $149.00 and note that Tax is $13.22

2. Return the items (F2) Return > (F3) No Receipt:
  Item 1 for (24) * 8.875% = 2.13
  Items 2 for (125) 8 *.875% = 11.09
  Subtotal is (149) and note that Tax is $8.96

Cause

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