Letter Status Defaulting to "Ready (local)" Instead of "Ready" (Doc ID 2087295.1)

Last updated on DECEMBER 09, 2015

Applies to:

Oracle Insurance General Agent - Version 8.2.0 and later
Information in this document applies to any platform.

Symptoms

The status of a letter is defaulting to "Ready (local)" when the letter is generated. If the letter is opened from the activity and the letter status is changed to "Ready," then the letter prints via Print Utility as intended.   The letter should print via Print Utility automatically without the status being changed.

Cause

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