Incorrect Employee Name Displays In ORCO Transaction Detail Screen (Doc ID 2087372.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Central Office - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Incorrect employee name is getting displayed in Oracle Retail Central Office (ORCO) transaction detail screen.

Instructions to Re-create:

Prerequisite:
  -  Employee Name is not same in Back Office and Central Office databases for same Employee ID (ID_EM) in PA_EM table.

Steps to Reproduce:
1. Perform a transaction in Oracle Retail Point of Service (ORPOS).
2. Search that transaction in ORCO transaction tracker.
3. Employee ID is correct but Employee Name is incorrect in ORCO Transaction Detail screen.

Cause

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