My Oracle Support Banner

Creating a Mail Filter to Store Message in Sub Folder, It Stores in Folder Under Top Folder (Doc ID 2087389.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When creating a mail filter, with Outlook and Outlook Connector, where its purpose is to store a message in a sub folder, it stores it in a folder under the 'root'.

The issue can be reproduced at will with the following steps:

  1. create folder + subfolder, like "<Folder>/<SubFolder>"
  2. create filter to store messages in "<Folder>/<SubFolder>"
  3. send mail to account with criteria for message

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.