ZRG3004F: Error D-DVW0073 While Overlapping is Allowed (Doc ID 2087520.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.1.5 and later
Information in this document applies to any platform.

Symptoms

On production: 10.14.1.5 version, Usage

When attempting to process overlapping claims for home nursing services,
the following claim error occurs.

ERROR
-----------------------
D-DVW0073: Procedure #1# (#2#, procedure type #3#) is being claimed with overlap (claim #4#, line #5#, reference #6#).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG7002F: Configure the procedures so that overlapping claims are allowed
2. ZRG3004F: Process claims with periods that overlap
3. ZRG3004F: Error D-DVW0073

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must manually correct each claim line.

Cause

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