MTService Cores When Grouping Calls for Customers Not Attached to Load Transformers (Doc ID 2087723.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.1 to 1.12.0.2 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.1 to 1.12.0.2 [Release 1.12]
Information in this document applies to any platform.

Symptoms

MTService cored and failed to restart.  All NMS services were stopped and restarted manually (sms_stop.ces -a / sms_start.ces) without further issue.

Cause

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