Business Service pxprovidercontractservice Performance Issue (Doc ID 2087894.1)

Last updated on DECEMBER 11, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.3 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.3 version, Performance

When attempting to run a request for business service PxProviderContractService,
the following error occurs.

ERROR
-----------------------
Performance issue: it takes hours to process all records in the request message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on this webservice to import contract details.

Cause

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