Internal Error 8502872479 The Data Entered Has Experienced An Unexpected Error And Will Shut Down.

(Doc ID 2088081.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version 4.6.6 and later
Information in this document applies to any platform.


Users are not able to open new CRFs. The issue is affecting all the studies, all the user, and all the patients. Error reported by the application is:

The data entry window has encountered an unexpected error and
  will shutdown. if the problem recurs, please report the following
  information for diagnostic purposes:
  Log code nnnnnnnnnnnnn, internal error.


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