Project Arbiter Is Stuck in a Pending State Causing Project Publication Jobs to Never Run. The Following Error Is Found in the P6WebAccess.html Log: "Exception Refreshing Job Master Null"
(Doc ID 2088681.1)
Last updated on FEBRUARY 28, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Primavera P6 Professional Project Management - Version 8.2 1.0 and later
Information in this document applies to any platform.
The project arbiter is stuck in a pending state, and publication jobs will not run. The following error is visible in P6 Web Access.html:
Exception refreshing Job Master null
The issue can be reproduced at will with the following steps:
1. Start P6 or P6SERVICES.JAR
2. Enable Publication and wait for conditions to publish a project to be present
3. Observe in the JOBSVC table that the arbiter remains in a pending start with no last run.
Due to this issue, users cannot see data published.
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