'Log code xxxx, internal error (Null value is passed for the parameter: 5)' appears when opening the CRF. (Doc ID 2089117.1)

Last updated on DECEMBER 15, 2015

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

i.
Error which appears when opening the Data Entry screen (log code changes each time) : Log code 7593969854, internal error (Null value is passed for the parameter: 5)


ii.
Errors reported in 'OpaServer1-diagnostic.log' :

[2015-11-24T12:05:47.112+01:00] [OpaServer1] [ERROR] []
[oracle.pharma.rdc.de.servlet.RuntimeController] [tid:[ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default(self-tuning)'] [userId: <anonymous>] [ecid:
c79b4719c958d069:-648fd013:15121d6c51b:-8000-000000000007a2a4,0] [APP:olsardc#5.0.1.7.6-b01]  [53548260268183880] Exception thrown from service
while processing command cmdGetDiscrepancyDetails with parameters {"fldName":"RES.2.8904551.64759951.4","id":"cmdGetDiscrepancyDetails_0"}

and then :

[2015-11-24T12:05:47.112+01:00] [OpaServer1] [ERROR] []
[oracle.pharma.rdc.de.servlet.RuntimeController] [tid:[ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid:
c79b4719c958d069:-648fd013:15121d6c51b:-8000-000000000007a2a4,0] [APP: olsardc#5.0.1.7.6-b01]  [7593969854] [53548260268183880] Exception in
RuntimeController, Reference: Zjs5KFEkZ2R3P6MDPSmEKPuCMRLDvLRghFacRoNHqaronnySxwDg!-338214461!1448362922276,
<user><db>,53548260268183880,2015Nov24120522830[[
oracle.pharma.rdc.de.exception.NullParameterException: Null value is passed for the parameter : 5
at oracle.pharma.rdc.de.util.DEUtil.assertNotNullParam(DEUtil.java:40)
at
oracle.pharma.rdc.de.service.dcs.RDCI.populateDiscrepancies(RDCI.java:1048)
at
oracle.pharma.rdc.de.service.dcs.DciFormData.populateDiscrepancyDetails(DciFormData.java:8572)
at
oracle.pharma.rdc.de.service.dcs.DataCaptureService.performAction(DataCaptureService.java:326)
at
oracle.pharma.rdc.de.service.dcs.DataCaptureService.processCommand(DataCaptureService.java:169)
at
oracle.pharma.rdc.de.servlet.RuntimeController.doPost(RuntimeController.java:5
46)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
etc

Cause

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