JNEP Is Experiencing OutOfMemory Issue And ASAP Is Unable To Process Orders

(Doc ID 2089269.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.


We are experiencing a situation where many devices(ports) are disabled in ASAP and ASAP is very slow in processing the orders.

The following error messages can be seen in logs:





Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms