My Oracle Support Banner

JNEP Is Experiencing OutOfMemory Issue And ASAP Is Unable To Process Orders (Doc ID 2089269.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

We are experiencing a situation where many devices(ports) are disabled in ASAP and ASAP is very slow in processing the orders.

The following error messages can be seen in logs:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.