My Oracle Support Banner

After Updating Customer Information on Register, Will the Updates Flow to Central Office? (Doc ID 2089687.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Point-of-Service - Version 12.0 to 14.1 [Release 12.0 to 14.1]
Information in this document applies to any platform.


If a customer record is retrieved from Central Office and updated and linked to a transaction, will the updates flow back to Central Office?

For example, if you change the customer's email address, receipt preference, or telephone number, link the customer to the transaction, and tender the transaction.

What about if the record is retrieved from Central Office, updated, and NOT linked (i.e., user presses 'Done' instead of 'Link'); will the update still flow to Central Office?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.