After Updating Customer Information on Register, Will the Updates Flow to Central Office? (Doc ID 2089687.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Retail Point-of-Service - Version 12.0 to 14.1 [Release 12.0 to 14.1]
Information in this document applies to any platform.

Goal

1. If a customer record is retrieved from Central Office and updated and linked to a transaction, will the updates flow back to Central Office?  (For example, if you change the customer's email address, receipt preference, or telephone number, link the customer to the transaction, and tender the transaction.)

2. What about if the record is retrieved from Central Office, updated, and NOT linked (i.e., user presses 'Done' instead of 'Link'); will the update still flow to Central Office?
 

Solution

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