Snapshot Comparison Error 'Comparison Not Possible' While Comparing Two EBS Instances On Same Version (Doc ID 2090324.1)

Last updated on DECEMBER 17, 2015

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Integra Apps

When comparing two different instances of EBS on same version, receive the error "Error Comparison not possible'.

ERROR
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Error Comparison not possible


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to CCG
2. Occurance1 for EBS1instance (definition name: H&P AK-objt, application : AK 12.2)
3. Occurance2 for EBS2 instance (definition name: H&P AK-obj, application : AK 12.2)
4. Snaoshot comparison run, gives error Error Comparison not possible

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot compare snapshots in two different instances

Cause

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