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FVS1008Q: Calculation Total Amount Foreign Currency Incorrect (Doc ID 2090574.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.4 version, Usage

ACTUAL BEHAVIOR
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FVS1008Q: Calculation Total Amount foreign currency incorrect


EXPECTED BEHAVIOR
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Total Amount foreign currency is being calculated with the correct exchange rate

STEPS
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The issue can be reproduced at will with the following steps:
1. Process a claims using a foreign currency

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Since no amount of foreign exchange exist anymore in the financial part of OHI, customization is made using this field (FFT.BEDRAG_NETTO_BTNLND_VALUTA)
If an incorrect value is put here, there is an error of payment in foreign currency.

Cause

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In this Document
Symptoms
Cause
Solution
References


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