Trouble Summary Not Showing Expected Event Type Data
Last updated on APRIL 20, 2018
Applies to:Oracle Utilities Network Management System - Version 188.8.131.52 and later
Oracle Network Management for Utilities - DMS - Version 184.108.40.206 and later
Information in this document applies to any platform.
The Trouble Summary tool that is accessed from Web Workspace is not displaying the expected data.
The term "Trouble" is causing issues because planned outages are showing on the tool also. This could be changed to Work Summary or something similar so that both planned and unplanned outages would make sense. There is also another issue where this tool lists Outage and Damage that currently exists in the system. The Outages Summary includes Non-outages and CVR events; these are not technically outages.
The Trouble Summary title indicates that events such as a non-outages should not be displayed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms