"Unexpected EOF" Or "unterminated string literal" Errors In Convergence (Doc ID 2090778.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

- Safari browser raise: "Unexpected EOF" error
- FireFox browser raise: "unterminated string literal" error

The user sees the normal "loading" (but only if he watches carefully) and then all you see is "Unexpected EOF" and an "OK" button.

If you click OK, you see "Convergence libraries" loading at 10% and no progress.

No errors about this in the Convergence logs.

We were able to duplicate the problem by copying the value of LDAP attribute: nswmExtendedUserPrefs from a problem user to a test account.

Cause

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