Event Code: "TACSU-2738-1" and Error "Exception tbusinessobjectException in Module PM.exe at 006D5991" When Attempting to Import an XER File From P6 Professional (Doc ID 2091091.1)

Last updated on DECEMBER 24, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Primavera P6 Professional Project Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XER file using P6 Professional, the following error occurs:

ERROR
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An application event has been intercepted. Please note the event code for reference: TACSU-2738-1

When closing the event code message, the following additional error is received:

ERROR
-----------------------
An application event has been intercepted. Please note the event code for reference: TACSU-2738-1

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional.
  2. Select File, Import.
  3. Choose XER file type.
  4. Browse to the XER file and complete remaining import options.

Cause

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