Last updated on SEPTEMBER 08, 2017
Applies to:Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.
We have a user who is receiving a PDF attachment with a file name that contains the full path to the file. The attachment is shown in Convergence, but nothing happens when you click on the attachment link.
This is happening in different browsers - Google Chrome Version 39.0.2171.52 beta (64-bit) on Mac OS 10.10, IE on Windows.
The MIME headers on the message are:
Renaming the attachment to a simple name clears up the issue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms