My Oracle Support Banner

Not Able to Retrieve Item Basket Details by Using Item Basket ID (Doc ID 2091571.1)

Last updated on OCTOBER 29, 2018

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.


In Oracle Retail Point Of Service (ORPOS), we are unable to retrieve Item Baskets details by using Item Basket ID.   We observe the below error in the log file:

Steps to Reproduce:

1. Create an Item Basket in Store Inventory Management (SIM).
2. Start ORPOS server and client.
3. Select F3 POS > Transaction > Item Basket.
4. Enter item basket ID created in step 1.
5. Items are not retrieved.
    Note: We are able to retrieve details by using External_id.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.