Not Able to Retrieve Item Basket Details by Using Item Basket ID (Doc ID 2091571.1)

Last updated on MAY 29, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point Of Service (ORPOS), we are unable to retrieve Item Baskets details by using Item Basket ID.   We observe the below error in the log file:


Steps to Reproduce:

1. Create an Item Basket in Store Inventory Management (SIM).
2. Start ORPOS server and client.
3. Select F3 POS > Transaction > Item Basket.
4. Enter item basket ID created in step 1.
5. Items are not retrieved.
    Note: We are able to retrieve details by using External_id.

Cause

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