My Oracle Support Banner

Invoice Is Stuck in Matched Status Due to Multiple RCA's (Doc ID 2091704.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.

Symptoms

Invoice is stuck in matched status due to multiple Receiver Cost Adjustment (RCA)'s.


Steps to Reproduce:

  1. Create a one line order
  2. Partially receive the order
  3. Create an invoice with a cost discrepancy
  4. Match the invoice using RCA
  5. Receive the remainder of the order
  6. Create another invoice with another cost discrepancy
  7. Match the invoice using an RCA again
  8. Run reimrollup batch
  9. Run reimposting batch

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.