My Oracle Support Banner

RTV_QTY Not Updated Correctly When There Are Items in RTV That Are Not Present in Shipment (Doc ID 2091858.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Retail Merchandising System - Version 14.0.3 and later
Information in this document applies to any platform.

Symptoms

The RTV_QTY field in ITEM_LOC_SOH is not updated correctly when there are items in the RTV that are not present in the Shipment.


Steps to Reproduce:

  1. Create an RTV for a Store/Warehouse having 2 items.
  2. Ship the RTV for only 1 of the items.
  3. Note that both the items are canceled in RTV_DETAIL, but in ITEM_LOC_SOH RTV_QTY is not cleared for the item that was not present in the shipment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.