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Usage Request Sent to SOA But MDM Receives Blank Request (Doc ID 2092356.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

SOA - Service Oriented Architecture

MDM - Oracle Utilities Meter Data Management

CCB - Oracle Utilities Customer Care and Billing

BPEL - Business Process Execution Language

BO - Business Object

TPW - Threadpoolworker

Usage Requests are sent from CCB to SOA, but once the BPEL composite hands off the final message to the MDM side, all relevant data is removed.  That is, the message is well formed, but there is no data in the message elements.  The message sent to SOA looks something similar to:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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