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User Is Not Able To Login Due To "Authentication Failed" Error Even If the Correct Password Was Entered (Doc ID 2092402.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Health Sciences Central Coding - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

User enters correct user name and password on Central Coding login page to attempt to log in, but "Authentication failed" error appears and the user is unable to login.

Cause

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