Error: "Monthly Finance Report With More Than 900 Columns Causes Error: Sitewand Has Detected An Internal Error..." When Accessing Monthly Finances (Doc ID 2092442.1)

Last updated on MARCH 08, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.0.0 and later
Instantis EnterpriseTrack - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ERROR
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Internal Error...
SiteWand has detected an internal error.

Review the errors shown below, click the Back button at left, and try again.
If you see this page again, click Back then click the Feedback button and report the difficulty. Your report will be handled as quickly as possible.

Internal error: [ERROR-ID = L79D7N9QN93R5]. Please contact support.

STEPS
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The issue can be reproduced at will with the following steps:
1. login to Instantis EnterpriseTrack
2. Select Propjects
3. Open Projects
4. Select Finances
5. Select Monthly (all other tabs work - yearly, snapshots, validation, settings, charts)
6. Error appears.

Changes

JDBC thin drivers version 12.1.0.2 were applied.

Cause

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