Could Not Generate Pdf Report For Controls In GRC - "An error occurred while generating the report" (Doc ID 2092608.1)

Last updated on DECEMBER 25, 2015

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Application Access Contr. Gov.

When attempting to generate a PDF reports
the following error occurs.

ERROR
-----------------------
'An error occurred while generating the report.'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the Application
2. Navigator > Report Management > CCM Management Report
3. Select a report and Click on Action Run now
4. Update the parameter and click on Generate Report for PDF

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate the business in pdf for business requirement

Cause

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