Error 500 when Searching for Deals with a Specific Media
(Doc ID 2093073.1)
Last updated on MARCH 20, 2019
Applies to:
Oracle Media Intellectual Property Management - Version 3.3.19.0 to 3.3.20.0 [Release 3.3.0]Information in this document applies to any platform.
Symptoms
On : 3.3.19.0 version, Performance
There were performance issue and Error 500 when searching for deals with a specific Media.
ERROR
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Error 500 -- Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: IP 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request
STEPS
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1. Search for a Specific Article (media) from the Deal Search Screen
2. Click Search
3. Query Runs for 4 minutes and returns relevant records
4. Open any Deal
5. Click Close
6. 500 Error Comes
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |