Performance Issue & 500 Errors When Searching For Deals With A Specific Media (Doc ID 2093073.1)

Last updated on DECEMBER 30, 2015

Applies to:

Oracle Media Intellectual Property Management - Version 3.3.19.0 to 3.3.20.0 [Release 3.3.0]
Information in this document applies to any platform.

Symptoms

On : 3.3.19.0 version, Performance

There were performance issue and 500 errors when searching for deals with a specific Media.


ERROR
-----------------------
Error 500 -- Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request


STEPS
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1. Search for a Specific Article (media) from the Deal Search Screen
2. Click Search
3. Query Runs for 4 minutes and returns relevant records
4. Open any Deal
5. Click Close
6. 500 Error Comes

Cause

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