ZRG3004F: Procedure Interdependency Rule Not Working (Doc ID 2093434.1)

Last updated on DECEMBER 31, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.13.2.2 and later
Information in this document applies to any platform.

Symptoms

On production: 10.13.2.2 version, Usage

ACTUAL BEHAVIOR
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Procedure limitation rule not working when including restriction determining factor, where check box 'Equal values' checked.

STEPS
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The issue can be reproduced at will with the following steps:

Situation 1: procedure interdependency rule configured, including restriction determining factor --> Filling flex field in first claim line and NOT in second claim line does NOT result in error

Situation 2: procedure interdependency rule configured, including restriction determining factor --> NOT Filling flex field in first claim line and filling it in second claim line does result in error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process these claim lines correctly.

Cause

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