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PDR Reports Stopped Working After Applying Patch 5.0.1.66 On Top of 4.6.4 (Doc ID 2093707.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version 4.6.4 and later
Information in this document applies to any platform.

Symptoms

After deployment of the OC_5.1.0.64 patch (20256232) on top of 4.6.4, the PDR reports stopped working with status "RS_FAILURE" and showing the following messages in the generated logs:

Error
--------
Generating Overflow Section for RDCI/ Blank Crf 18791101
Fri Dec 04 00:35:53 CET 2015
Appendix not necessary
java.lang.NullPointerException
at oracle.pharma.rdc.pdr.PatientDataReport.generateFull(PatientDataReport.java:1548)
at oracle.pharma.rdc.pdr.PatientDataReport.startPdr(PatientDataReport.java:2407)
at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
at oracle.reports.engine.EngineImpl.run(EngineImpl.java:441)
at oracle.reports.engine._EngineClassImplBase._invoke(_EngineClassImplBase.java:90)
at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatchToServant(CorbaServerRequestDispatcherImpl.java:637)
at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatch(CorbaServerRequestDispatcherImpl.java:189)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequestRequest(CorbaMessageMediatorImpl.java:1680)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:1538)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleInput(CorbaMessageMediatorImpl.java:920)
at com.sun.corba.se.impl.protocol.giopmsgheaders.RequestMessage_1_2.callback(RequestMessage_1_2.java:181)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:692)
at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.dispatch(SocketOrChannelConnectionImpl.java:449)
at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.doWork(SocketOrChannelConnectionImpl.java:1211)
at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.performWork(ThreadPoolImpl.java:471)
at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.run(ThreadPoolImpl.java:500)

Cause

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In this Document
Symptoms
Cause
Solution
References


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