ZRG2202F: VER-00413 When Adding a Product After Change in Policy Holder (Doc ID 2093737.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 10.15.1.3 version, Usage (Policy), Production environment

ZRG2202F: When attempting to modify the policy holder and then add a product with a control on member types,
the following error occurs.

ERROR
-----------------------
VER-00413 - Membership is not allowed according to group contract branded product control.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG2202F: Modify a policy with a group contract with controls on member types. For example 'Family members are not allowed on a certain group branded product'
2. Change the policy holder to a family member. The result is that this family member now becomes employee, check this in the subgroup tab
3. Add the group branded product and add the new policy holder

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, under these circumstances, certain policies can not me modified.

Cause

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