Error: "Failure Due To Invalid JobinstanceID" When Scheduling A Report In P6 (Doc ID 2093743.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.7.0 to 8.3.10.0 [Release 8.3]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.9.0 to 8.3.10.0 [Release 8.3]
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 to 15.2.1.0 [Release 15.1 to 15.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 to 15.2.1.0 [Release 15.1 to 15.2]
Information in this document applies to any platform.

Symptoms

When attempting to schedule a BI report in P6 Web, an error is shown:

'Errors have been encountered while running the report'

The job does is not shown in the schedule tab, although the report is executed correctly 

Error in the In the log file:

javax.xml.ws.soap.SOAPFaultException:
oracle.xdo.webservice.exception.InvalidParametersException:
ScheduleService::getScheduledJobInfo failure due to invalid jobInstanceID
[1409]

 

Steps to replicate:

1. Log into P6 Web, and go to the Reports view
2. Select a Report
3. Go to the Schedule Tab
4. Click on 'Add' and configure a new report schedule
5. Click on Save, the error 'Errors have been encountered while running the report' occurs
6. The schedule job is not shown in the Schedule tab. However the Report does seem to be run correctly.

Cause

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