'Information Only' Displayed As 'Awaiting Approval' On the Home Screen (Doc ID 2094003.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When adding an Observer to a Routing Slip on a Folder Object, the home page of the Observer shows for the Folder "Action - Await Approval".
When selecting the File Folder object, the Routing Slip tab shows "Action - Information Only"

EXPECTED BEHAVIOR
Expect to see Action - Information Only also on the home page of the Observer.

STEPS
1. Log into web client
2. Create a File Folder object
3. Add a file attachment and checkin the file attachment
4. Select Routing Slip tab
5. Add Approver "user1" and Observer "user2"
The Routing Slip tab shows
Reviewer: user2 with Action "Information Only"
Reviewer: user1 with Action "Awaiting Approval"

6. Login as Observer "user2"
Workflow Routings tab shows Action "Await Approval"

The Workflow Routing tab of the Observer should also show "Information Only"

Cause

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