Unable To Add Users In User Groups Which Have Parenthesis "( Or )" In Their Name (Doc ID 2094100.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.1 version, Web client (PC)

ACTUAL BEHAVIOR
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Users are not able to add users to the user groups who have parenthesis in their name, eg: Shashank Pandey (Spandey).

STEPS
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The issue can be reproduced at will with the following steps:
1) Log into webclient
2) Create user with parenthesis in the name
3) Create a user group
4) Add this user to the usergroup

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to add users to the user group with parenthesis

Cause

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