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Email Notification Displays ** Unknown Custom Attribute ** In The Subject/Body Of The Notification (Doc ID 2094157.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.0 version, Notifications & Subscription

email notification displays ** Unknown Custom Attribute ** in the Subject/Body of the notification

ERROR
-----------------------
** Unknown Custom Attribute **


STEPS
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The issue can be reproduced at will with the following steps:
In the Javaclient, set the event entries

1. Configure a change status event for Activities
2. Create a Notification for Activities From: $SENDER To: $NOTIFY Subject&Body: Status for [General Info.Name][General Info.Number] has been changed from [From Status] to [To Status] by [User Name]
3. Event Subscriber: Base on above event and eventHandler
4. Login Web Client
5. Create a program and change status, set admin as notify user
6. Check the inbox of Admin



Cause

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In this Document
Symptoms
Cause
Solution
References


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