ZRG3048S: ZRG-5188 Error Raised, But Batch Request Does Not End in Error (Doc ID 2094219.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.4 version, Usage

When attempting to run ZRG3048S to correct a couple of claim lines,
the following error occurs.

ERROR
-----------------------
ZRG-5188 Line #1# of claim #2# belongs to a group of claim lines not entirely included in the claim line selection #3#.
The batch request does not end in a fatal error as expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG3052F: Create a claim line selection including only a part of a group of claim lines
2. ZRG3048S: Batch request does NOT end in a fatal error due to ZRG-5188

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on the correct processing of this batch.

Cause

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