Encountering Blank Error or No More Data to Read From Socket or Protocol Error When Clicking on Part in Agile PLM 9.3.4
(Doc ID 2094431.1)
Last updated on JANUARY 27, 2023
Applies to:
Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.4.0 [Release 9.3]Information in this document applies to any platform.
Symptoms
For certain Items, clicking on the BOM tab displays a blank error box.
When attempting to open certain items, gets below error:
Error
Error no more data to read from socket
Protocol violation: [ XXX ]
Java Console shows:
......
at com.agile.ui.pcclient.pc.PCFolderManager.getHierarchicalFolderView(PCFolderManager.java:430)
at com.agile.ui.pcclient.pc.FolderTreeNode.loadChildren(FolderTreeNode.java:224)
at com.agile.ui.pcclient.pc.PCSearchAndShortcutPanel.treeWillExpand(PCSearchAndShortcutPanel.java:354)
Server Log stack trace:
Caused by: java.lang.StackOverflowError
at weblogic.utils.collections.ConcurrentHashMap.hash(ConcurrentHashMap.java:156)
at weblogic.utils.collections.ConcurrentHashMap.getEntry(ConcurrentHashMap.java:240)
at weblogic.utils.collections.ConcurrentHashMap.get(ConcurrentHashMap.java:217)
at weblogic.utils.collections.ConcurrentProperties.get(ConcurrentProperties.java:38)
at weblogic.utils.collections.ConcurrentProperties.getProperty(ConcurrentProperties.java:41)
at weblogic.jdbc.jts.Driver.copyLocalConnection(Driver.java:397)
at weblogic.jdbc.jts.Driver.connect(Driver.java:138)
at weblogic.jdbc.common.internal.RmiDataSource.getConnectionInternal(RmiDataSource.java:589)
at weblogic.jdbc.common.internal.RmiDataSource.getConnection(RmiDataSource.java:545)
at weblogic.jdbc.common.internal.RmiDataSource.getConnection(RmiDataSource.java:538)
at com.agile.util.sql.DefaultConnectionFactory.getConnFromDS(DefaultConnectionFactory.java:84)
at com.agile.util.sql.DefaultConnectionFactory.getJDBCConnection(DefaultConnectionFactory.java:44)
at com.agile.util.sql.ConnectionFactory.getConnection(ConnectionFactory.java:37)
at com.agile.pc.cmserver.base.BaseDAO.getConnection(BaseDAO.java:142)
at com.agile.pc.cmserver.item.ItemCoverPageDAO.loadTable(ItemCoverPageDAO.java:100)
at com.agile.pc.cmserver.base.BaseCache.loadVOTable(BaseCache.java:259)
at com.agile.pc.cmserver.item.ItemCache.loadVOTable(ItemCache.java:282)
at com.agile.pc.cmserver.base.BaseCache.loadTable(BaseCache.java:343)
at com.agile.pc.cmserver.base.BaseUtil.getServerTable(BaseUtil.java:345)
at com.agile.pc.cmserver.base.CMObject.getServerTable(CMObject.java:113)
at com.agile.pc.cmserver.base.CMObject.getValueByAtt(CMObject.java:136)
at com.agile.pc.cmserver.base.CMObject.getValueByAttForCriteria(CMObject.java:295)
at com.agile.pc.cmserver.base.EvaluatableAdapter.resolvedLeftOperand(EvaluatableAdapter.java:820)
at com.agile.pc.cmserver.base.EvaluatableAdapter.resolveOperands(EvaluatableAdapter.java:134)
at com.agile.admin.criteria.expression.ConditionEvaluator.evaluate(ConditionEvaluator.java:40)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluate(BooleanExpressionEvaluator.java:210)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.compute(BooleanExpressionEvaluator.java:192)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluatePostfix(BooleanExpressionEvaluator.java:127)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluate(BooleanExpressionEvaluator.java:53)
at com.agile.admin.criteria.CriteriaEvaluator.evaluateResult(CriteriaEvaluator.java:68)
at com.agile.admin.criteria.CriteriaEvaluator.evaluate(CriteriaEvaluator.java:56)
at com.agile.admin.server.ADCriteria.matchCriteria(ADCriteria.java:357)
at com.agile.admin.server.ADBaseCriteriaNode.matchCriteria(ADBaseCriteriaNode.java:192)
at com.agile.admin.server.rolepriv.PrivilegeEngine.evaluate(PrivilegeEngine.java:55)
at com.agile.admin.server.rolepriv.PrivilegeEngine.evaluate(PrivilegeEngine.java:126)
at com.agile.admin.server.rolepriv.PrivilegeSet.evaluate(PrivilegeSet.java:135)
at com.agile.admin.server.rolepriv.PrivMask.hasPriv(PrivMask.java:547)
at com.agile.pc.cmserver.base.UserContext.hasPrivilege(UserContext.java:783)
at com.agile.pc.cmserver.base.UserContext.canRead(UserContext.java:656)
at com.agile.pc.cmserver.item.ItemService.getItemThumbnailIDs(ItemService.java:3737)
at com.agile.pc.cmserver.item.ItemService.getItemRowAttCellFromSiteRev(ItemService.java:3869)
at com.agile.pc.cmserver.item.ItemServiceRow.setValuesForRevAttrs(ItemServiceRow.java:474)
at com.agile.pc.cmserver.item.ItemService.setCoverPageValuesForRevAttrs(ItemService.java:6504)
at com.agile.pc.cmserver.item.ItemCoverPageDAO.loadTable(ItemCoverPageDAO.java:193)
at com.agile.pc.cmserver.base.BaseCache.loadVOTable(BaseCache.java:259)
at com.agile.pc.cmserver.item.ItemCache.loadVOTable(ItemCache.java:282)
at com.agile.pc.cmserver.base.BaseCache.loadTable(BaseCache.java:343)
at com.agile.pc.cmserver.base.BaseUtil.getServerTable(BaseUtil.java:345)
at com.agile.pc.cmserver.base.CMObject.getServerTable(CMObject.java:113)
at com.agile.pc.cmserver.base.CMObject.getValueByAtt(CMObject.java:136)
at com.agile.pc.cmserver.base.CMObject.getValueByAttForCriteria(CMObject.java:295)
at com.agile.pc.cmserver.base.EvaluatableAdapter.resolvedLeftOperand(EvaluatableAdapter.java:820)
at com.agile.pc.cmserver.base.EvaluatableAdapter.resolveOperands(EvaluatableAdapter.java:134)
at com.agile.admin.criteria.expression.ConditionEvaluator.evaluate(ConditionEvaluator.java:40)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluate(BooleanExpressionEvaluator.java:210)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.compute(BooleanExpressionEvaluator.java:192)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluatePostfix(BooleanExpressionEvaluator.java:127)
at com.agile.admin.criteria.expression.BooleanExpressionEvaluator.evaluate(BooleanExpressionEvaluator.java:53)
at com.agile.admin.criteria.CriteriaEvaluator.evaluateResult(CriteriaEvaluator.java:68)
at com.agile.admin.criteria.CriteriaEvaluator.evaluate(CriteriaEvaluator.java:56)
at com.agile.admin.server.ADCriteria.matchCriteria(ADCriteria.java:357)
at com.agile.admin.server.ADBaseCriteriaNode.matchCriteria(ADBaseCriteriaNode.java:192)
at com.agile.admin.server.rolepriv.PrivilegeEngine.evaluate(PrivilegeEngine.java:55)
at com.agile.admin.server.rolepriv.PrivilegeEngine.evaluate(PrivilegeEngine.java:126)
at com.agile.admin.server.rolepriv.PrivilegeSet.evaluate(PrivilegeSet.java:135)
at com.agile.admin.server.rolepriv.PrivMask.hasPriv(PrivMask.java:547)
at com.agile.pc.cmserver.base.UserContext.hasPrivilege(UserContext.java:783)
at com.agile.pc.cmserver.base.UserContext.canRead(UserContext.java:656)
at com.agile.pc.cmserver.item.ItemService.getItemThumbnailIDs(ItemService.java:3737)
at com.agile.pc.cmserver.item.ItemService.getItemRowAttCellFromSiteRev(ItemService.java:3869)
at com.agile.pc.cmserver.item.ItemServiceRow.setValuesForRevAttrs(ItemServiceRow
Facts
- No "C" or "E" type error in Averify log
- JVM maximum heap size of Application Server is enough
Steps
1. Login to Web Client
2. Search for item
3. Click to open the item from search result
Changes
Upgrade to Agile 9.3.4
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |