Price Change Message Not Created During Active Customer Type Promotion

(Doc ID 2094468.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Retail Price Management - Version 13.2.4 and later
Information in this document applies to any platform.


The RPM_PRICE_CHG_PAYLOAD is not getting populated correctly when creating a price change during an active customer type promotion.

Steps to Reproduce:

  1. Create an active Customer Type Simple Promotion.
  2. Create an approved price change within the promotion period against the same item/location.
  3. Check Payload tables.
  4. Mod message is created for the promotion, but a Create message is not produced for the Price Change.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms