My Oracle Support Banner

Cannot Save Timesheet in P6 Team Member, Error: 'An error has occurred. Please Contact your System Administrator'. (Doc ID 2094938.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.3.0 and later
Information in this document applies to any platform.

Symptoms

In P6 Team Member, An error occurs when users try to submit a Timesheet: 'An error has occurred. Please Contact your System Administrator'.

This error occurs when the Activity was manually added to the Timesheet.


Steps to replicate Error:

1. Log-in to Team Member Timesheets.
2. Open a Timesheet in 'Manually Add Activities' mode.
3. Select Task to add to Timesheet (do not save at that point).
4. Enter hours against the Activity.
5. Save or Submit the Timesheet.

p6tmweb.log displays:
Mar 02, 2016 3:22:17 PM com.oracle.pgbu.rest.resources.timesheet.TimesheetResource handleException
SEVERE: Failed saving timesheet for userId-currentuser,timesheetRO-com.oracle.pgbu.rest.resources.timesheet.TimesheetRO@7fbc9333
java.lang.NullPointerException

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.