Project Copy/Paste Project Service Fails and the View Service Log Shows the Message: "com.oracle.pgbu.core.CopyStepsAdapter.setWhatIfProjectCopy(Z)V " (Doc ID 2095045.1)

Last updated on JULY 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.7.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.7.0 and later
Information in this document applies to any platform.

Symptoms

1. The Project Copy/Pastes Project service fails and shows Failed status, plus the View Service Log shows the following message: "com.oracle.pgbu.core.CopyStepsAdapter.setWhatIfProjectCopy(Z)V".

2. The Project Copy/Pastes Project service fails and shows Failed status, plus the View Service Log shows the following message: "logs.catastrophic_failure".

Cause

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