Error: "logs.catastrophic_failure" Or Error:"" When Running A Copy / Paste Service (Doc ID 2095045.1)

Last updated on OCTOBER 18, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.



After attempting to run a copy/paste service against a project, the project can (randomly) fail and notes the following error in the service log:


The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Highlight a project and select copy
3. Highlight an EPS and select Paste
4. Note the issue which occurs when the job fails.  The job log can be identified from within P6: Administer > Job Status


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms