Reverse Button Is Disabled for Debit Memo Cost and Debit Memo Quantity

(Doc ID 2095087.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.0.7.1 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior:
The Reverse buttons for the debit memo cost and debit memo quantity is disabled.


Expected Behavior:
The Reverse buttons for the debit memo cost and debit memo quantity should be enabled.

Steps To Recreate:
The issue can be reproduced at will with the following steps:

1. Navigate using the following: MAIN MENU>DOCUMENT MAINTENANCE>DOCUMENT SEARCH
2. SELECT Action of ‘VIEW’ (Can’t retrieve using EDIT action either)
3. SELECT Status of ‘All (include posted)
4. Enter the Doc ID
5. Document Maintenance Header screen displays, but the ‘REVERSE’ button is Disabled.

Cause

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