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No Valid Product Can Be Found To Apply Tariff Error While Rerating (Doc ID 2095670.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.5.0 to 11.2.0.5.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

On : ECE 11.2.0.5.0 version, Re-Rating business logic

Issue:

When attempting to do re-rating for an account, it fails with error :

        "No valid product can be found to apply Tariff  for! | Error: RatingContext is 12973705,"

in customerUpdater while the same usage event got rated successfully during normal rating.

Error snippet from CustomUpdater log:



Steps to reproduce:

1. Create product (Non-telco) which does not have any event and purchase.
2. Purchase a normal telco gsm product which is used for rating usage.
3. Pass usage and see all goes fine.
4. Change the rate plan for step 2 product.
5. Move the pvt 2 days.
6. Follow the rerate steps. At the rerating stage [pin_rerate -rerate] customerUpdater throws above error

Expectation:

Since there is no error during normal rating, same is expected during rerating also or provide the warning and proceed further for rating.


Cause

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In this Document
Symptoms
Cause
Solution
References


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