No Valid Product Can Be Found To Apply Tariff Error While Rerating
(Doc ID 2095670.1)
Last updated on SEPTEMBER 30, 2020
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.5.0 to 11.2.0.5.0 [Release 11.2.0]Information in this document applies to any platform.
Symptoms
On : ECE 11.2.0.5.0 version, Re-Rating business logic
Issue:
When attempting to do re-rating for an account, it fails with error :
"No valid product can be found to apply Tariff for! | Error: RatingContext is 12973705,"
in customerUpdater while the same usage event got rated successfully during normal rating.
Error snippet from CustomUpdater log:
Steps to reproduce:
1. Create product (Non-telco) which does not have any event and purchase.
2. Purchase a normal telco gsm product which is used for rating usage.
3. Pass usage and see all goes fine.
4. Change the rate plan for step 2 product.
5. Move the pvt 2 days.
6. Follow the rerate steps. At the rerating stage [pin_rerate -rerate] customerUpdater throws above error
Expectation:
Since there is no error during normal rating, same is expected during rerating also or provide the warning and proceed further for rating.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |