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ZRG4030S: NPO Modifications Created Twice Incorrectly (Doc ID 2095767.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version and later
Information in this document applies to any platform.


On production: version, Usage (Policy)

When attempting to add a policy in ZRG2201F,
the following error occurs.

Policy modifications of type NPO (New Policy) are created twice incorrectly: 1 per the start date of the policy and 1 per the date of the new product added.

The issue can be reproduced at will with the following steps:
1. ZRG2201F: Add new policy per 01-10-2015, with supplementary product per 01-01-2016
2. ZRG4030S: Notice that two NPO modifications are created where only one is expected

This error does not occur when adding the policy first and finalizing it before adding the supplementary product.

The issue has the following business impact:
Due to this issue, users are confronted with incorrect modifications leading to incorrect output for the members on the policy.


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