TABMENUSUPPORT.JS ERROR ON SCRIPT AND ADJUSTMENT PAGE

(Doc ID 2096011.1)

Last updated on JANUARY 12, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : CCB 2.4.0.2.0 version,

When attempting to open any script,
the following error occurs on Script portal.

ERROR
-----------------------
tabMenuSupport.js
Message: The argument is invalid.
Line: 118
Character: 13
Code: 0


STEPS
-----------------------
The issue could not be replicated in-house. The issue can be replicated with the following steps in customer environment:

1. Go to Admin Menu> S> Script,
2. Select any script on the popup Script page.
Or open any Adjustment.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms