File Name Will Be Lost Upon Download if Name Is Chinese (Doc ID 2096099.1)

Last updated on JANUARY 20, 2016

Applies to:

Primavera Unifier - Version 10.1 to 10.1 [Release 10.1]
Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------
When setting; 1) Preferences > Region Format > Language to Chinese (Traditional), or Chinese (Simplified), and 2) Preferences > Options > File Transfer Option to Basic, the File Name will be lost when downloading the file.

STEPS TO REPRODUCE
----------------------
1. Login into Unifier
2. Change the language to Chinese
3. File Transfer Option: Basic
4. Open document Manager, Upload one document which document name contains Chinese.
5. After the document uploaded, the document name showed with Chinese title correctly in document manager log window.
6. Downloading the document which contains Chinese in title, the document name showed as __.pdf.

EXPECTED BEHAVIOR
-----------------------
The Chinese file name should showed correctly when we try to download the document.

BUSINESS IMPACT
-----------------------
Due to this issue, the file name is missing when downloading the file.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms