Change Metrics Report - Date/time On The Report Is Showing 7 Hours Off (Doc ID 2096474.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.1 version, Web client (PC)

ACTUAL BEHAVIOR
---------------
When 'Preferred Date Format' on User preferences tab is set to 'yyyy-MM-dd'
The time stamp shown on the Change Metrics Report is off by exactly 7 hours from what is seen on the same changes in Agile even though both places the time is shown as PDT

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Log into webclient
2) Set the field 'Preferred Date Format' to 'yyyy-MM-dd' User Preferences tab
3) Go to Reports and Analytics > Standard Reports > Process Reports > Change Metrics Report
4) Click Execute
5) Compare the submit date with the


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms