Problems Uploading .DWG Files With File Transfer Option Set to Advanced (Doc ID 2096807.1)

Last updated on JANUARY 15, 2016

Applies to:

Primavera Unifier Cloud Service - Version 9.9 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

With User Preferences > Options > File Transfer Option set to Advanced, a user tries to attach a file with .DWG file extension to a BP Record, and Include Reference Files is checked under Document Upload Options, user receives the Generic Unifier System Error:


The system could not process your request.
Logging in again my help in some cases

Contact your System Administrator if you are still having problems.

When the user unchecks the Included Reference Files box in Document Upload Options, the .DWG File upload was successful.

Cause

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