Error: "Submission Failed. Total Request Duration of XXXXXX Milliseconds Exceeds Configured Maximum Request Duration" When Loading Utilization Tab or Gantt Tab in Resource Listing View in Instantis EnterpriseTrack (Doc ID 2097174.1)

Last updated on JANUARY 22, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.1.4.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load the Utilization tab or Gantt tab on the resource listing page the following timeout error occurs.

ERROR
-----------------------
Error in Submission...
Review the errors shown below, click the button at left, and try to correct the errors noted. Then submit again.
Submission failed. Total request duration of 300789 milliseconds exceeds configured maximum request duration. To turn off this limit, modify the application to call "setinternaloption('request.disableTimeouts','true')"

Cause

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