AVAA0-1876 Error When Importing XER Project in P6 Professional Client (Doc ID 2097229.1)

Last updated on JULY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Primavera P6 Professional Project Management - Version 8.1.1.0 and later
Information in this document applies to any platform.

Symptoms

When importing a .XER Project file, the following error occurs.

ERROR
-----------------------
Event Code: AVAA0-1876-3

Message:
Access violation at address 010BFDEE in module 'PM.exe'.
Read of address 00000000

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6
  2. Import an .XER project
  3. See error

Changes

 

Cause

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